30.7.04

Poor service websites

Have had a quick poke around the internet, and found this site that rates airlines by official complaints, guess who cam in second worst, yep United Airlines, also found a consumer site that enables folks to write their own stories. Wish I had found these earlier. Also found a complete site devoted to United Airlines complaints, it seems that the figures on the infoplease.com site are wildly underestimated, judging by the number of angry responses on this site

No comments: